The Benefits of Choosing a BAR Certified Removals Firm
What is the BAR and what does it do?
No matter where your removal project takes you – whether it’s moving within the UK or to another country, it’s essential that you choose a certified BAR removal firm for the best service possible. Here at Britannia Fleet, we are proud to be members of the BAR trade association in the UK, so our customers can have the peace of mind that comes only from choosing a reputable, professional, and financially protected remover like us.
BAR is the trade association for removal and storage services in the UK. It represents and promotes more than 450 UK removals companies (1000+ branches) as well as over 250 international associates worldwide, and Britannia Fleet is proud to be included as one of its most reputable members.
To become and remain a BAR member, firms in the UK must go through a meticulous inspection process that ensures they meet the required level of professionalism and service that the BAR requires. This includes adhering to a strict code of practice, providing an advanced payment guarantee and offering a dispute resolution service, so that anyone instructing the likes of us at Britannia Fleet to carry out a move or store their goods, can rest assured they’ve made the right choice and have total peace of mind.
But in terms of the service you will receive, why should you make sure you opt for a BAR certified firm? Well, we’ve outlined a couple of reasons below…
An expert service
With a BAR certified remover, such as Britannia Fleet, you’re guaranteed a provider that has been approved by a certified industry body and meets the very highest expectations when it comes to staff training and best practice. As a BAR accredited firm, we can safely handle and totally protect your personal belongings, minimising risk and the possibility of damage or loss to any of them.
Our Britannia Fleet staff are trained to help all of our customers as best they can, and provide a people-first service. We also maintain complete levels of transparency when it comes to explaining our processes and often offer general advice free of charge.
Packing methods and materials
BAR registered removers, such as us at Britannia Fleet, will offer only the highest quality packaging materials. We can also advise on and even carry out the packing ourselves using the very safest methods. Materials are also guaranteed to be disposed of in line with our environmentally friendly practices.
Purpose-built and reliable vehicles
In line with BAR requirements, all of our vehicles at Britannia Fleet comply with the latest transport legislation governing the operation of goods vehicles.
Correct goods in transit insurance cover
All BAR members will offer insurance against loss or damage to household goods and personal effects. Insurance will be provided as standard, usually subject to a declaration of value by the customers. Many BAR members will also offer additional protection options for specialist items, such as us at Britannia Fleet – to give you extra peace of mind.
How can a BAR removal company help when things don’t go to plan?
Even with the most experienced BAR accredited companies, things can (very occasionally) go wrong…
But being BAR certified means we will attempt to minimise disruption and distress to clients by offering extensive support and alternatives when incidents do crop up.
Two ways in which we do this are:
Payment protection – When you book with a BAR registered remover such as Britannia Fleet you are guaranteed a fixed moving date. The upfront fee you pay is protected by the BAR Advanced Payment Guarantee (APG) scheme, so that if the removal company cancels they are contractually obliged to return your fee or arrange for another BAR removal company to turn up.
An independent complaints handling process – If you’re not satisfied with any aspect of the service you are provided with, you have recourse through an independent complaint handling service.
How can I check to see whether a removals company is a BAR member?
The best way to identify if a removals company is BAR registered is to check its website. A BAR badge is often displayed on its marketing materials or homepage. If not, you can simply inquire with the company and a member of staff will be able to confirm this for you. You can also use the search function on the BAR website, where you’ll find us at Britannia Fleet!
To sum up:
- BAR members offer the highest quality service
- Vehicles, staff and warehouses are all of a high standard
- Professional staff will guide you throughout the process
- Insurance will be offered as standard
- Your moving date is fixed and payment protected through a recognised scheme
- A suitable method of redress if dissatisfied with service provided
Looking for a BAR registered removals company near you?
Here at Britannia Fleet, we’re a BAR registered removals company based in Liverpool, servicing much of the North West. We’re a family run business that has been offering an affordable and expert removals service for nearly 50 years and we take immense pride in the work we do and have helped thousands of families and businesses move all over the world.
To find out more about any of our BAR accredited removal services don’t hesitate to contact us and speak to a friendly member of our team today!